"I wanted to thank you for my ring. I absolutely love it! It is even more
beautiful now! I have had many compliments already and I appreciate everyone who took a part in making this go so smoothly. I am so grateful to be able to wear again my precious engagement/wedding ring.
Blessings,
Lorraine
"

Lorraine
Beckwourth, California
United States
 
"Hi!

I have a complaint about the custom Timeless platinum ring we ordered: It's so darned nice that everyone has to comment on how beautiful it is! ;) We are very happy with our order; the presentation is fantastic, the quality is great, and the design is superb. Your cultured diamonds are awesome.

Thank you for a great product, and equally great customer service. You can be sure I will highly recommend DNL as a source for fine jewelry, and I hope to do more business with you.

-Tom Williams
"

Tom Williams
Newtown, Connecticut
United States
 
"Hi, I just wanted to say that I received my French Quarter Lady with
1.03 carat stone today, along with the Asscher cut studs. The ring is absolutely gorgeous - your online photo did not do it justice - and it fits perfectly. Since this is to be my wedding ring, I am especially pleased at the excellent craftsmanship and the dazzling sparkle. The stud earrings are also very beautiful, and I find that I like the Asscher cut so much, that the next ring I buy will have an Asscher in it, too. And by the way, thanks for getting my ring to me a week ahead of the time quoted to me!!

Sincerely,

Nira
"

Nira Moore
Ludlow, Kentucky
United States
 
"Good Afternoon Chris,

I received the cocoa mix. Thank you very much for your time and effort to complete my order.

The pear shaped pendant I just purchased was a trial run before deciding whether or not my fiancé and I would use your company vs. a local diamond retailer to purchase our wedding rings. I compared it to my existing 2 carat pear solitaire and it failed by comparison in beauty with the diamond nexus diamond. The small feather flaw in my other diamond jumped out to the naked eye more than before and the clarity was not as pure.

My mother said she always heard you could tell a fake diamond from a real one if you place it under water...only "real" diamonds sparkle under water. I'm pleased to report the diamond nexus diamond sparkled beautifully under water just like my other diamond.

Thank you very much for bringing to the general public a beautiful alternative.

Best Regards
Anna Murray
"

Anna Murray
Austin, Texas
United States
 
"I usually never respond to my orders, but this time, I just had too!

I am so impressed with my ring! It is just absolutely gorgeous! I have already gotten compliments on it. Your customer service is outstanding. The presentation of my ring when I opened the shipping box, just took my breath away! I have so much pleasure in knowing I dealt with such a wonderful company and ethical company.

Much aloha!

Kim Hayashida
"

Kim Hayashida
Hilo, Hawaii
United States
 
"Diamond Nexus Labs,

Whee Doggies!!! ~ I received the earrings I ordered from you today. I was stunned. I have ordered numerous diamond stimulant jewelery from ShopNBC, QVC, etc. but none of these products could hold a candle to the earrings that I purchased from Diamond Nexus Labs. I loved the presentation of my Diamond Nexus Labs creation, Princess Royal Collection Asscher Cut Stud Earrings, Tension Backs - 3.92 carats. The earrings were delivered in only 4 days time and I am certainly going to order from you again. The presentation box was over the top and to say the least, extraordinary. I have spent thousands of dollars at Tiffany's for gifts for my wife and what I purchased Diamond Nexus Labs is far superior in appearance and workmanship. Your customer service should be the hallmark for the Jewelery industry.

Sincerely,

Michael Campbell
"

Michael Campbell
Seatte, Washington
United States
 
"Good afternoon! I've purchased both the princess heart shaped studs and the pendant from you and they are absolutely stunning! Since then, we've ordered earrings for both my mother and mother-in-law. I've told all of my friends and relatives about your company and two of my friends have already ordered from you and they absolutely love your products as well. You have an amazing product and you have a new customer for life! Thank you!

"

Shirley Ann Spernak
Valrico, Florida
United States
 
"Thank you once again for another gorgeous piece. I just received my Telstar ring for my upcoming 5th anniversary and a little economic stimulus spending. Stunning. For those reading your feedback, I wish to comment on the various cuts. I have a Round Brilliant solitaire ring that stuns everyone, every time. I have Princess cut (square) earrings that are very elegant. My heart solitaire pendant is often the focus of much comment, and now my Telstar contains an Emerald cut and 2 triangle cuts. I have been working my way through the various cuts and every single one has lived up to (and surpassed) expectations. Your customer service is excellent and your product is fabulous. There is no higher praise I can possibly think of to give. Thank you so much!

Cara Fusinato -- Squaw Valley , CA

"

Cara Fusinat0
Squaw Valley, California
United States
 
"Chris,

I recently wrote an email concerning a ring I had purchased that I wanted to exchange. I honestly didn't think you guys would even consider it because it has been a while since the purchase had been made, but I thought it wouldn't hurt to ask. I was absolutely blown away when Mark called back just a few days later to let me know that you guys would be happy to take care of it. That is truly outstanding customer service! I had expected an email politely telling me "no". I just talked to Mark and I wanted you to know how incredibly impressed I am with your service. I've already marveled at the quality of your product. Now I can add customer service to the list. I told my husband for all the anniversaries to come there's only one place to go! That totally sounds like a cheesy commercial, but it is absolutly sincere. Thanks so much.

Sincerely,
Summer
"

Summer
Woodland, California
United States
 
"The pendant arrived yesterday, I inspected it and thought it was just too perfect to wait until my wife's birthday to give it to her ............. now I may have to come up with another of your pieces for her actual birthday!

Thanks, its everything you said it would be and I was hoping it would be.

Barry

"

Barry Conover
Leawood, Kansas
United States
 
"I just wanted to write and tell Nexus how happy I am with my earrings. The packaging was so beautiful that I almost didn't want to ruin it. The earrings are so nice that I can't wait to buy something else from you guys. I feel like I got such a great deal for the perfect price. After seeing the movie Blood Diamond I could never buy a mined diamond. I am so happy, and excited to wear my earrings!
Thanks for the excellent service and product!
Christina, New York 3/8/08
"

Christina Bekhit
Staten Island, New York
United States